Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
helpful staff
spacious rooms
limited dining options
uncomfortable sofa bed
7.8/10
Very good
Rooms
7.5
Location
8.7
Service
8.3
Dining
7.5
Guest reviews
7.8/10
based on 6 reviews
4.5/5
based on 1640 reviews
8.3
8.3/10 based on 2952 reviews
#58 of 375 hotels in Vienna based on Tripadvisor
Ian
United Kingdom,
April
2024
9.0/10
My stay at the hotel was fantastic! The rooms were spacious and had a great shower, although they were a bit too hot due to the air conditioning not working in Vienna yet in April. The service was exceptional, especially thanks to receptionist John who made me feel really welcome. The location was perfect, within walking distance to many attractions and in a quiet area. The dining options were good, with plenty to choose from, and the facilities were top-notch. Overall, a great value for money experience.
Rooms
8.0
The rooms were a great size, spacious, and had a great shower.
Service
9.0
The service was lovely, and the staff were very helpful and nice.
Location
10.0
The hotel is located at the edge of the old town, walking distance to many attractions and public transport.
Dining
9.0
The dining experience was worth every euro, with an organic section available.
Facilities
9.0
The facilities were excellent, providing everything I needed for a comfortable stay.
Elizabeth
United Kingdom,
March
2024
6.6/10
The hotel had a convenient location in the center of Vienna, allowing easy access to key attractions, but the rooms were dark and stuffy. The service was accommodating yet lacked a warm touch. The dining experience was a mix of tasty options but with room for improvement. Overall, a good value for the price paid.
Rooms
5.0
The rooms felt cramped and dark due to the small, high windows in the roof space, making the atmosphere unpleasant.
Service
6.0
The service was accommodating and quiet, but lacking in friendliness and attentiveness.
Location
8.0
The hotel was located in a quiet area of Vienna city center, making it easy to reach key attractions by foot or public transport.
Dining
7.0
The dining experience offered tasty options but fell short of the standards expected from a 4-star hotel, with room for improvement.
Facilities
7.0
The hotel provided standard facilities including room service, car hire, and laundry services, catering to basic needs.
Willis
United States,
September
2023
8.2/10
My stay at the hotel was delightful. The rooms were spacious, clean, and had a lovely view of the surrounding greenery at Rudolfsplatz. The service was top-notch with friendly and helpful staff. The location, just a short walk from the main attractions, was convenient with a pleasant breakfast and a nearby restaurant. The dining experience, while good, could offer more variety, and the facilities were satisfactory.
Rooms
9.0
The rooms were very comfortable and beautiful, spacious, and immaculately clean with a nice view of the trees and grass at Rudolfsplatz.
Service
9.0
The staff were polite, friendly, and always willing to help, particularly Ahmed at the front desk and Patrick at the restaurant.
Location
8.0
The hotel's location was great, just a short stroll from the main sights, offering a quiet place to stay but still close to the city center.
Dining
7.0
The dining options were good but could have been more diverse considering the claimed 4-star status.
Facilities
8.0
The hotel offered all necessary amenities for a comfortable stay.
Mike
United Kingdom,
September
2023
7.2/10
I had a mixed experience at this hotel. The rooms were clean and comfortable, but the size was smaller than expected given the price. The service was very friendly and helpful, but the overall value for the amenities offered was not on par with the price. The location was convenient for accessing restaurants and shops in Vienna, but the neighborhood itself lacked charm. The dining options varied in quality, with some dishes being tasty but others overpriced. The hotel facilities were adequate but did not stand out as exceptional.
Rooms
7.0
The room overlooked a very nice square and was clean and comfortable.
Service
8.0
The service was very friendly and presented high hospitality.
Location
8.0
The location was very close to restaurants and shops, making it convenient for exploring Vienna.
Dining
6.0
The dining was a mixed experience, with some options being tasty but others overpriced.
Facilities
7.0
The hotel offered standard facilities without any standout features.
Randy
United States,
September
2023
8.2/10
My stay at the hotel was a mixed experience. The rooms were spacious and well-equipped, with comfortable amenities like excellent pillows and towels; however, the sofa bed was inconvenient and blocked space in the room. The staff was exceptionally helpful and accommodating, even allowing us to leave our luggage before check-in. The breakfast room was spacious with a fantastic food selection. The location was good, near the river and within a 10-minute walk of the main tourist areas, but there were limited dining options nearby.
Rooms
8.0
The room was large and spacious, with great amenities like excellent pillows and towels.
Service
9.0
The staff was very friendly and helpful, especially John who went above and beyond to assist us.
Location
9.0
The hotel is conveniently located near the river and within walking distance of the main tourist attractions, making it a great spot for exploring Vienna.
Dining
7.0
The breakfast buffet had a good selection, including fresh fruits and hot dishes, but the surrounding area lacked dining options.
Facilities
8.0
The hotel offers various amenities such as room service, car hire, and laundry services.
helpful staff
limited dining options
Grace
United States,
July
2023
8.6/10
I stayed in this hotel located in Rudolfsplatz, a prime spot for exploring Vienna. The rooms were cozy and perfect for one person, though a bit snug for two. The service was top-notch, with staff always ready to assist. Dining offered a good variety, but the common areas felt a bit cramped at times.
Rooms
8.0
The rooms were clean and the beds comfortable, ideal for solo travelers. Located under the roof on the 6th floor, they provided a cozy retreat.
Service
9.0
The staff was very helpful and attentive, making my stay pleasant. They were always there to assist with a nice touch of decoration throughout the hotel.
Location
9.0
The location was excellent, nestled in a peaceful area away from the main tourist buzz but still within walking distance to historic sites like Stephansdom.
Dining
9.0
The dining experience was very good indeed, offering a wide range of options at the breakfast buffet, including a variety of cold and hot choices.
Facilities
8.0
The hotel facilities were convenient, providing everything from room service to tours/ticket assistance for a well-rounded stay.
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